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Overarching Theme B

Standards, Platform Components & Register Specifications

The shared infrastructure — identity, payments, notifications, credentials, and authoritative data registers — that every government service is built on so no team starts from scratch.

What we’re building

Epics & the forms that make them up

Each epic below groups the government forms and services this theme delivers.

Simple Service Builder

As a citizen using any government service, I need to be able to complete it from my phone in a few minutes, so that dealing with government doesn't cost me a day off work, a bus ride, and a queue.

Forms & services
  • Form & service builder — configure standard government forms without per-form engineering
  • Citizen-facing mobile-first service runtime
  • Submission routing to the right MDA with end-to-end status visibility
  • Reusable component library (identity, payments, notifications, credentials integrations)
  • Open-source distribution & reference deployment for adopting governments

Interoperability Platform

As a citizen applying for a government service, I need government to share information it already holds about me between agencies, so that I'm not submitting the same documents over and over.

Forms & services
  • Government integration hub & API gateway
  • Secure data-sharing protocols between MDAs
  • Event-driven notifications between systems
  • Legacy system connectors & migration tooling
  • Integration monitoring, logging & error alerting

Gov Pay – Payment Gateway

As a citizen or business paying for a government service, I need a single, trusted way to pay online, so that I'm not entering my card details into a different unfamiliar system every time.

Forms & services
  • Gov Pay API & integration library for MDA services
  • Card & bank transfer payment acceptance
  • Payment receipts & transaction history
  • MDA reconciliation & reporting dashboard

Gov Notify – Notifications

As someone waiting on an application or request, I need clear updates by SMS or email, so that I know what's happening without having to phone, visit, or chase.

Forms & services
  • Gov Notify API & template library for MDA services
  • SMS & email delivery (application status, reminders, confirmations)
  • Notification preferences & opt-out management
  • Delivery reporting & analytics for MDAs

Gov Credentials – Verifiable Certificates

As a citizen who needs to prove something government has issued me, I need to receive and share that credential digitally, so that I'm not carrying paper certificates or queueing to have copies notarised.

Forms & services
  • Digital credential issuance (birth certificates, licences, qualifications)
  • Citizen credential wallet & sharing controls
  • Third-party & cross-agency credential verification
  • Revocation & expiry management

Case Management Platform

As a public servant handling citizen applications, I need a shared system to track cases, decisions, and correspondence, so that nothing falls through the cracks of email chains and spreadsheets.

Forms & services
  • Case management API & MDA integration toolkit
  • Application tracking & status workflow engine
  • Internal caseworker dashboard & task assignment
  • Audit trail & decision recording
  • Cross-agency case linking & referral management

Data Standards & API Specifications

As a team building a government service, I need clear, agreed data and API standards to follow, so that my service can talk to the rest of government without bespoke point-to-point integrations.

Forms & services
  • Barbados Government Data Standards (naming, formats, identifiers)
  • API design standards & open API catalogue
  • Developer portal & sandbox environment
  • Data sharing agreements & cross-agency authorisation framework

Register Architecture & Specifications

As a citizen dealing with several government agencies, I need them all to work from the same authoritative record of my details, so that updating my address once means it's updated everywhere.

Forms & services
  • National Population Register specification & governance
  • Business Register specification (companies, sole traders, non-profits)
  • Land & Property Register specification
  • Vehicle Register specification
  • Register API standards & read/write access controls